The Royal Collection Trust Lost 182,000 Visitors and Saw Net Income Fall to 3.5 Million Pounds: What the 2025-26 Accounts Say About Paying to See a Palace

Income dipped by 4.6 million to 85.3 million pounds, a recovered snuff box cost 3 million in an insurance repayment, and the trust expects a squeeze

The charity that cares for the royal art collection and opens the palaces to paying visitors has published its accounts, and the news is cooler than the coronation years. According to the Royal Collection Trust’s annual report, published on 28 July 2026 and covered by the Express and Star, total income for the 2025-26 financial year fell by 4.6 million pounds to 85.3 million pounds. Net income dropped from 13.9 million pounds to 3.5 million pounds. Retail sales were down 300,000 pounds to 20.6 million pounds. Visitors fell by 182,000 to 2.6 million, a decrease of 6 percent.

The Snuff Box

The net income figure carries an unusual item. The fall included a 3 million pound insurance repayment after a snuff box that had been stolen while on loan abroad was recovered. The report does not give further detail, and the circumstances of the theft are not described in the coverage I could read. The practical effect is that the underlying fall is smaller than the headline: without the repayment, net income would have been about 6.5 million pounds, still well below the previous year’s 13.9 million.

That is a calculation based on the figures reported, and the trust’s own accounts would give the precise treatment. It shows why a single line in a charity’s report can distort a year.

Why Fewer People Came

The trust gives several reasons. The post-pandemic boost from royal events, such as the coronation, has weakened. Broader economic and tourism conditions reduced visitor numbers and income. In London, Buckingham Palace could not match its record 2024 summer opening attendance because capacity was reduced for the Reservicing programme. Windsor Castle saw a slight decline as the post-coronation surge faded. The Palace of Holyroodhouse, by contrast, saw visitor numbers rise because of more operating days and expanded group tours.

The Buckingham Palace point is the one with a direct link to the works described in our look at the palace gates and their photographs. A building under repair has fewer rooms to show, and the trust has been open about the effect. The Windsor point is a reminder that visitor numbers follow events: a coronation brings crowds, and the crowds go home. Our feature on the dolls house at Windsor Castle covers one of the attractions that draws visitors there.

The Outlook

The trust said: ‘Careful control of costs and innovative programming has mitigated the overall financial impact.’ It expects domestic economic pressures and global factors affecting international travel to strain visitor numbers and retail income. It noted strong public interest early in 2026-27, particularly with the opening of the London exhibition Queen Elizabeth II: Her Life in Style.

That last point is typical of how the royal collection works. A new exhibition, a new tour or a new opening can lift numbers quickly, and the trust’s business depends on having something new to show. The risk is that a quiet year follows a busy one, and the accounts show how sharply the figures respond.

What the Trust Is For

It helps to remember what the Royal Collection Trust is. It is a charity, separate from the Sovereign Grant, that looks after one of the largest art collections in the world and opens royal residences to the public. Its income comes from tickets, retail and other activities, and it is used for the care and display of the collection. The Star’s republication of a BBC report records the former minister Norman Baker’s argument that palace visitor revenue should go to the Treasury instead, and the palace’s answer would be that the money supports the collection. Our source on the Buckingham Palace refurbishment gives the other side of the story, since a longer opening of the palace is one stated reason for leaving it empty at night.

A Fair Reading of the Numbers

A 6 percent fall in visitors is real but not dramatic. The trust still welcomed 2.6 million people. Income of 85.3 million pounds is large for a charity. The net income figure is small in comparison, and the insurance repayment explains much of the fall. A cautious reader would say that the trust is slightly weaker than a year ago, that part of the weakness is temporary, and that the outlook is uncertain.

A reader should also note what the figures do not tell us. They do not show how the collection is being cared for, how many items are on loan, or how the trust’s reserves are changing. Those are in the full accounts, which are public.

For Visitors

For anyone planning a visit, the practical advice is to check the opening dates, because Buckingham Palace is open for limited periods and capacity has been affected by the works. Book ahead. And consider a smaller or less crowded property, as the rise in visitors at Holyroodhouse suggests that others have.

Our look at the household’s row over Andrew and the queue covers the family’s other pressures in a lighter vein, and the money side of the story links to our King Charles coverage. The wider magazine is at Bohiney Magazine. For a lighter view of paying to see a palace, The Daily Squib is a reliable stop. In the end, a palace is a rare attraction that charges admission to see rooms its owners seldom use.

SOURCE: bohiney.com